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Frequently asked question
iDeal en Creditcards
The Netherlands & Belgium: FREE – Delivery within 5 days.
Other Countries Europe & Switzerland Delivery within 10-15 days.
Other countries: International shipping Delivery within 15-20 days.
Via the Track & Trace Link that you receive in our order confirmation.
If you have received a damaged or faulty item please contact our customer service team at customer.service@scarabello.shop
There are no restrictions on the amount of items you can purchase. We will contact you if your order > is 50 pieces per item to offer you an extra discount.
You can change or cancel your order by contacting customer.service@scarabello.shop within 24 hours of placing your order
You can contact our customer service team at customer.service@scarabello.shop We will contact you by email or phone for further handling of your queries.
Yes your personal data is safe. We work 100% GDPR compliant.
On our ScaraBello website, some products are provided with an extra discount at certain times. This is clearly indicated on the website.
All products are offered at consumer prices and are incl. VAT.
We strive to have all products in sufficient stock. It can always happen that a certain item is temporarily sold out. We will inform you immediately if an item has a longer delivery time than stated in our general terms and conditions. You then have the choice to accept the longer delivery time or to cancel the order.
All ScaraBello items are well packed and suitable to give as a gift in the original packaging. The articles are not provided with a (celebratory paper) gift wrapping.
You can send items to an address other than your billing address. You must specify the shipping address in the ordering process.
There is currently no loyalty program for frequent customers.
If you forget your account password, please contact customer.service@scarabello.shop. We will send you a link allowing you to recover your password.
You can unsubscribe from the mailing list by pressing the “Opt-Out” button under the relevant mailing you received.
